4.3 beyond EOS
In case services are still possible beyond EOS, Esterline will continue to provide. Customers with expectations or liabilities which involve a guaranteed need for long term or guaranteed support are advised to contact Esterline SVS Sales or Service.
5. Product Life cycle notifications
The Esterline Sales team will lead on communication of this EOL towards the customers and will do best effort to reach all to which this is deemed relevant.
Where Customers have certain expectations or liabilities related to the product Life Cycle Status, it is strongly advised to check on a regular basis with Esterline Sales or Service. Esterline does not guarantee that Customers without an (optional) obsolescence management support contract will always be informed.
6. Obsolecensce management offerings
As an optional service, Esterline Simulation Visual Systems can manage and provide periodical obsolescence status reports for specific product platforms or system configurations. Such reports provide a clear and detailed view on the serviceability and support horizon for the product and can provide guidance as to Last Time Buy decisions for spare parts and consumables. Please contact Esterline Simulation Visual System’s support or sales organization for more information.