Regarding this case, our experts from R&D would be keen on inspect one of the problem devices here in Finland. So we suggest following:
- you will give the serial number from one the devices which has had problem
- we will open RAN case, and order new replacement device to you
- you will send this one device here for inspection
- we can inspect device once it has arrived here
So can you give one serial number to us? It would be good if this serial number is from device which has had most often these problems.