If you are blind or partially sighted, you can get our publications in braille, large print, etext, or MP3 by going to About multiple formats. You can also get our publications and your personalized correspondence in these formats by calling 1-800-959-8281. If you are outside Canada and the United States, call us at 613-940-8495. We accept collect calls. An automated system will answer. You might hear a beep followed by a normal delay until your call is connected.