I am so sorry to hear that your recent order for the Pandora Better Together ring was cancelled. While we don't have insight into the exact reason the ring is no longer available, I can certainly understand how frustrating this must be. Rest assured, you were never charged for the ring.
Mistakes like this are definitely the exception and not the rule on Rue La La. I know that we can surpass your expectations in the future. Thank you so much for your understanding, Sook, and for being a Rue La La Member.
Sincerely,